Welcome to Fashion Wig Store! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during the registration and checkout process.
  • Use the website only for lawful purposes and not engage in any activity that could harm the website or its users.
  • Respect the intellectual property rights of Fashion Wig Store and third parties.

2. Product and Service Description

Fashion Wig Store offers a wide range of high-quality wigs and hair accessories, including:

  • 100% Human Hair Wigs
  • Afro / Kinky Wigs
  • Bob Wigs
  • Braided Wigs
  • Wigs categorized by Hair Type, Length, Parting, and Style
  • Accessories and Lace Wig Glue

All products are described as accurately as possible. However, slight variations in color and texture may occur due to screen settings and lighting conditions.

3. Order and Payment Terms

Orders are processed within 1-2 business days. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping options include:

  • Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after dispatch. Shipping fee: $12.95.
  • Free Shipping: Available for orders over $50, delivered via EMS, with an estimated delivery time of 15-25 business days after dispatch.

We ship globally, excluding certain remote areas in Asia.

4. Returns and Exchanges

Your satisfaction is our priority. If you are not completely happy with your purchase, we offer a hassle-free returns and exchanges policy within 15 days of receiving your items.

Eligibility for Returns & Exchanges:

  • Items must be unused and in the same condition as received.
  • Items must be in their original packaging.
  • Non-Returnable Items: Lace Wig Glue and Accessories are non-returnable.

Return & Exchange Process:

  1. Contact Us: Send an email to [email protected] with your order number and the reason for your return or exchange request.
  2. Receive Instructions: Our customer service team will provide detailed instructions, including the return address.
  3. Ship Your Item: Pack your item securely and ship it to the provided address. Include a copy of your order confirmation or receipt.
  4. Wait for Processing: Once received, we will inspect your item and process your return or exchange within 5 business days.

Refund Process:

  • Upon approval of your return, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • For exchanges, we will ship the new item to you as soon as possible.

5. Intellectual Property

All content on the Fashion Wig Store website, including text, graphics, logos, images, and software, is the property of Fashion Wig Store or its content suppliers and is protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

6. Limitation of Liability

Fashion Wig Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United States.

8. Contact Information

For any inquiries or concerns regarding these terms and conditions, please contact us at:

Fashion Wig Store
4316 Thorn Street, MIAMI, US 85539
Email: [email protected]

Thank you for choosing Fashion Wig Store. We value your trust and are committed to providing you with exceptional service and high-quality products.